We Create Email Newsletters "Customized" to Your Business for Your Audience
They lead to larger, more frequent purchases and more referrals
The "Retain & Grow" Email Newsletter Service
Don't just get new customers. Retain more of the ones you already have.
Our custom email newsletters help you:
  • increase customer loyalty
  • boost repeat purchases
  • turn your customers into enthusiastic brand advocates.
We only represent "ONE" BUSINESS CATEGORY per geographical area.
Claim YOUR area for your business type before it gets taken.
Scroll down to learn more.
Schedule Your 15-minute Demonstration
Why Retention Matters
How many of your past or current customers are getting your services somewhere else?
Here's why an Email Newsletter about your business makes a difference…
Did you know?
It costs 7 x more to acquire a new customer than to keep an existing one.
Yet most businesses focus all their energy and budget on constantly finding new buyers.
Increasing customer retention by just 5% can boost profits by 25-95%.
The math is clear: Retention isn't just smart customer service—it's a profit-maximizing strategy.
The Three Pillars of Customer Retention
Keep Them Happy
Exceed customer expectations. But also…
Give added value.
Our email newsletters create memorable experiences by providing valuable content & build emotional connections.
Keep Them Buying
Informative, fun, engaging email newsletters your customers find valuable is what we create and send for you.
They keep your them coming back more often. This increases their customer lifetime value to you.
Get Them Talking
Turn satisfied customers into active advocates of your business. Instead of being a little-known secret, you can be the talk of the town.
No more having to ask for referrals. It happens naturally.
Most businesses lose customers without even realizing it
At the very least, while they could be buying from you "exclusively," they may also be buying from your competition.
The first step to improving retention is identifying exactly why customers go elsewhere or drop off completely.
Most of the time it's lack of acknowledgement and communication which leads to customers feeling forgotten or unappreciated.
Think about it.
If the businesses that you visit or purchase from kept consistent, ongoing communication with you, wouldn't you feel more appreciated, acknowledged and connected?
Of course. Communicating with them regularly builds the relationship with you and your customers, and leads to them visiting and buying more often!
Our Email Newsletters build bonding relationships!
Your Custom Email Newsletter Becomes an Automatic
Loyalty Program
1
Keeps It Simple
Complex programs create friction.
Simply giving great value with your email newsletter keeps you "top of mind" with your customers.
Imagine if all your customers did business with you more often!
2
Make It Valuable
Communication must be meaningful enough to change behavior.
That's the "secret sauce" of our emails.
We know what your customers truly value—sometimes it's not discounts but exclusive access, appreciation, recognition, or convenience.
3
Make It Visible
Keep your business top-of-mind.
Provide valuable tips, hints, fun facts, and remind customers of benefits they're already enjoying.
They become an army of advocates of you and your business.
Your Email Newsletters Become a Retention Machine
Every email interaction is a retention opportunity
Your customers will see your "email newsletters" as an added value to your service
Your email newsletters help to:
  • Create opportunities for more sales
  • Keep your business fresh in their minds
  • Build a solid relationship with your customers
A Subtle Referral System: That Multiplies Your Business
1
Create Advocates
Imagine many of your customers out there talking up your business. That's the power of consistent communication. Your customers recommend you to their friends!
2
Makes Referring Easy
Instead of having to make it uncomfortable by asking for referrals, it happens automatically.
Consistent messaging with valuable content in an email newsletter format does exactly that.
Every email we send for you is an opportunity for your customer to "forward" it to their friends!
3
Become the Talk of the Town in Your Category
That's the power of consistent communications that provide valued content and entertainment.
Most customers mention to owners how much they enjoy and appreciate you and these awesome emails!
A Custom Email Newsletter: The Ultimate Retention Tool
Today's customers expect personalized experiences. They know you have their data—and they expect you to use it to serve them better. That's exactly what they get when they open the "customized" email newsletters we create for you.
We know how to ethically leverage the customer experience to create tailored experiences that make customers feel understood and valued. From personalized product recommendations to helpful hints, small touches drive major loyalty.
We Focus on What Matters: Retention Metrics
Higher%
Retention Rate
Increase the percentage of customers who continue to buy from you over a longer time period. This is your north star goal metric for retention efforts.
$$$$
Customer Lifetime Value
The total revenue you can expect from a customer throughout their relationship with your business. Higher retention directly increases this number.
Better
Net Promoter Score
A measure of how likely customers are to recommend your business to others. This predicts both retention and referral behavior.
Ready to Stay "Top of Mind" With Your Customers?
Our email newsletters "customized to your business" address your specific retention challenges and implement targeted solutions that keep customers coming back—and bringing friends.
Schedule a quick call. No email required. No forms to fill out.
Just a quick demo so you can see the finished product.
Schedule your free call now before your category in your zip code is taken.
We only represent "ONE" business type in each geographic area.
Claim your area now before your competition does!
Mike Mastro - The "Retain & Grow" Email Newsletter
The Email Pro!